Privacy Policy

We take your privacy seriously - here's the straight talk on how we handle your information

Last Updated: November 10, 2025

PIPEDA Compliant

We're fully compliant with Canada's Personal Information Protection and Electronic Documents Act

Introduction

Look, we get it - privacy policies can be a real snooze-fest. But since we're lawyers who deal with corporate governance and compliance every day, we figured we'd give you the honest rundown on how we handle your info.

At Aerithorn Continuum Legal, we've been helping businesses navigate the legal landscape since way back, and we understand that trust is everything. You're sharing sensitive business information with us, and we don't take that lightly.

Key Point: This policy applies to all services we provide, whether you're reaching out for a quick consultation or we're knee-deep in a complex M&A deal together.

What Information We Collect

Let's break down what we're actually collecting when you work with us or visit our site.

When you become a client or reach out to us, we'll collect:

  • Your name, title, and business role
  • Email address and phone numbers
  • Company name and business address
  • Professional identification (like bar numbers if you're counsel)
  • Billing and payment information

Pretty standard stuff - we can't exactly help you without knowing who you are!

For corporate clients, we'll need details about your business operations:

  • Corporate structure and ownership details
  • Financial records relevant to legal matters
  • Contracts, agreements, and legal documents
  • IP portfolios and proprietary information
  • Regulatory compliance records
  • Details about transactions and deals

When you visit our website, we automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on site
  • Referring website or source
  • Date and time stamps of visits

This helps us understand how people use our site and make it better.

How We Use Your Information

We're not in the business of hoarding data for fun. Here's what we actually do with the information you give us:

Legal Services

Providing the corporate law services you hired us for - M&A work, contract drafting, compliance advice, succession planning, and all that good stuff.

Communication

Staying in touch about your matters, sending updates, responding to inquiries, and keeping you in the loop on developments that might affect your business.

Documentation

Creating and maintaining accurate files and records as required by law society rules and professional standards.

Billing & Admin

Processing payments, sending invoices, and handling the administrative side of our relationship.

Service Improvement

Understanding how we can serve you better and refining our approach based on real feedback and usage patterns.

Legal Obligations

Meeting our regulatory requirements, complying with law society rules, and responding to lawful requests from authorities.

Important: We'll never sell your information to third parties. That's not our business model, and frankly, it'd be a pretty quick way to lose our licenses.

When We Share Your Information

We're pretty tight-lipped about client information - it's literally in our professional code of conduct. But there are some situations where we might need to share your info:

Service Providers

Sometimes we work with trusted third parties - like cloud storage providers, accounting software, or expert consultants. They're bound by confidentiality agreements and only get what they need to do their job.

Professional Advisors

If we need to bring in specialist counsel or other professionals for your matter (like accountants, valuators, or subject-matter experts), we'll share relevant info with them.

Transaction Parties

During deals, we'll share information with the other side's counsel and relevant parties - but only as necessary and with your authorization.

Legal Requirements

If we're legally required to disclose information (court orders, regulatory investigations, etc.), we'll comply - but we'll let you know unless we're prohibited from doing so.

Business Transfers

If our firm merges with another or we sell our practice, your files would transfer to the successor firm (we'd give you a heads up if this ever happens).

How We Protect Your Information

We've been around the block enough times to know that security isn't optional. Here's what we've got in place:

Encryption

All data transmission is encrypted using industry-standard SSL/TLS protocols. Your information is encrypted at rest too.

Access Controls

Only authorized personnel can access client files, and we use multi-factor authentication for all our systems.

Secure Storage

We use Canadian-based cloud storage with enterprise-level security and regular backups. Physical documents are kept in secure, access-controlled facilities.

Regular Audits

We regularly review and update our security practices, and we conduct periodic security assessments.

Reality Check: No system is 100% hack-proof. We do everything reasonable to protect your data, but if there's ever a breach, we'll let you know right away and tell you what we're doing about it.

How Long We Keep Your Information

We can't just toss your files the minute a matter wraps up - there are rules about this stuff.

Retention Periods:
  • Active Client Files: We keep 'em as long as we're working together and for the duration of any ongoing matters.
  • Closed Matters: Generally, we'll hold onto closed files for at least 10 years (that's the Law Society requirement in Ontario). Some documents might need to be kept longer depending on the type of work.
  • Financial Records: We keep billing and payment records for 7 years minimum, in line with tax requirements.
  • Marketing Data: If you've signed up for newsletters or resources, we'll keep that info until you tell us to stop.

After the retention period: We securely destroy or delete information that's no longer needed, unless there's a legal reason to keep it longer.

Your Privacy Rights

Under Canadian privacy law (PIPEDA and provincial equivalents), you've got some solid rights when it comes to your personal information:

Access Your Information

You can ask to see what personal information we've got on file about you. We'll provide it within 30 days, though we might charge a reasonable fee for extensive requests.

Correct Inaccuracies

If something's wrong or outdated, let us know and we'll fix it. Accurate records are important to us too.

Withdraw Consent

For things like marketing communications, you can withdraw your consent anytime. Just shoot us an email or hit the unsubscribe link.

Ask Questions

If you're wondering how we're handling your information or have concerns, you can always reach out to our privacy officer (contact info at the bottom of this page).

File a Complaint

If you think we've mishandled your information, you can complain to the Office of the Privacy Commissioner of Canada. We'd prefer you talk to us first so we can fix any issues, though.

Note: Some of these rights have limitations. For example, we can't delete information we're legally required to keep, and solicitor-client privilege might limit what we can share in certain circumstances.

Cookies & Website Tracking

Yeah, we use cookies - not the chocolate chip kind, unfortunately. Here's the deal:

Cookie Type Purpose Can You Opt Out?
Essential Cookies Make the website actually work - things like remembering your session and security preferences Nope, these are necessary for the site to function
Analytics Cookies Help us understand how people use the site so we can improve it Yes - you can disable these in your browser settings
Preference Cookies Remember your choices and settings to make your experience better Yes - but the site won't remember your preferences
Managing Cookies: